Support for Australia’s independent service station operators
Fuel market and excise news, compliance updates, HR and safety guidance, and stories from independent forecourts across Australia.
A major step forward has been taken in the potential merger between two of the world’s largest convenience
Australians are beginning to feel a touch of financial relief as fuel prices ease after a prolonged period
BP Armidale has officially reopened following a million-dollar transformation, becoming only the second BP site in Australia to
First impressions matter, especially when it comes to welcoming new staff into your service station team. A clear,
Service stations are high-traffic environments, often open long hours and serving a broad customer base. Unfortunately, this can
Authorities in South Australia have increased their crackdown on the illicit tobacco trade, carrying out nearly 400 raids
Victoria’s soon-to-be-launched tobacco licensing scheme is facing heavy criticism from retailers and industry bodies, who argue it is
South Australian Police are investigating two separate incidents that unfolded in Adelaide’s western suburbs on Tuesday night—one involving
Running a busy service station can be stressful not only for owners and managers but for frontline staff
First impressions matter — and in the competitive world of service stations, they can make the difference between
Treasurer Jim Chalmers has dismissed Opposition Leader Peter Dutton’s promise to slash the fuel excise as a misleading
While service stations focus heavily on fuel sales and customer service, one area that often gets overlooked is
When customers pull into your service station, their very first impression is formed by your forecourt. But have
Fuel and convenience giant OTR has taken legal action against rival operator X Convenience, accusing them of copying
Peter Dutton’s pledge to halve the fuel excise has faced significant backlash from economists, who warn that the
Emergency services were swiftly dispatched to Pearl Energy on David Street in North Albury on Wednesday afternoon following
New Australian regulations now require tobacco companies to print health warnings on every cigarette sold, alongside refreshed packaging
When was the last time you saw your business through your customers’ eyes? Mystery shoppers offer an objective
Not every season brings a rush of customers through your service station doors. Whether it’s post-holiday slowdowns or
Motorists could see significant savings at the pump if the Coalition wins the upcoming election, as Opposition Leader
Shocking CCTV footage has captured the moment a service station on the Sunshine Coast was violently ram-raided in
The Situation: Australian fuel giant Ampol is set to incur approximately $35 million in costs after Cyclone Alfred
Unauthorised absences can disrupt rosters, lower team morale, and impact customer service—especially at service stations where every shift
A clean, well-maintained service station isn’t just about appearances—it’s a key factor in attracting and retaining customers. In
