British American Tobacco’s Global Chief Corporate Officer Kingsley Wheaton has publicly stated that the company may have no choice but […]
British American Tobacco Threatens to Quit Australia Read More »
The fuel crisis has reached the highest levels of government. Over the past week, a series of emergency meetings at
Government Moves on Fuel Crisis: What It Means for Independents Read More »
For Sash Erramshetty, running a network of service stations has always been about adapting. With 25 years in the industry
No Easy Target: The BOSS Group’s Approach with VDMS Read More »
The current fuel supply disruption has triggered a wave of panic buying across Australia, with some regional service stations reporting
How to Handle Customer Panic Buying and Forecourt Chaos at Your Service Station Read More »
Fuel prices across Australia have risen sharply in recent weeks, driven by the ongoing conflict in the Middle East and
Communicating Fuel Price Increases to Customers Without Losing Trust Read More »
Over the past two weeks, we’ve been in constant contact with members across the country. We’ve monitored hundreds of social
Fuel Crisis: The View from Behind the Counter Read More »
Adding new products to your shop can be a good way to grow revenue, but not every new line is
How to Evaluate Whether a New Product Line Is Worth Stocking Read More »
Every service station reaches a point where the wear and tear becomes hard to ignore. Faded signage, cracked forecourt surfaces,
When to Invest in a Site Refresh and What to Prioritise Read More »
The ACCC has formally stepped into the fuel pricing conversation. On 6 March, the consumer watchdog announced it is actively
ACCC Puts Fuel Retailers on Notice: What Independent Operators Need to Know Read More »
US and Israeli strikes on Iran, and Tehran’s retaliation, have triggered the most significant disruption to global energy markets in
Middle East Conflict: What It Means for Fuel Retailers in Australia Read More »
If you’ve been in the independent fuel game long enough, you’ll know the Webbs name. A multi generational family business
Three Sites, One System: Inside Webbs Petroleum’s POS Decision Read More »
Insurance is one of those costs that most service station operators pay without thinking too much about, until something goes
Understanding Your Insurance Coverage Before You Need It Read More »
Most service stations have CCTV installed, yet many operators are not getting full value from their systems. Cameras may be
Getting More From Your CCTV: A Practical Guide for Service Station Operators Read More »
Across Australia, scrutiny around underground fuel systems continues to increase. Environmental regulators expect service station operators to demonstrate that their
SIRA Compliance in 2026: Are You Actually Covered? Read More »
From 10 March 2026, new fuel pricing rules will apply to service stations across Victoria, bringing tighter reporting requirements and
Victoria Introduces Daily Fuel Price Caps and Stricter Reporting for Service Stations Read More »
Ampol is increasing its investment in unattended service stations, signalling a continued shift in how fuel sites are operated across
Ampol Accelerates Rollout of Unstaffed Service Stations Read More »
Most service station owners believe their team is trained. The real question is whether that training is documented, consistent and
Staff Training Gaps That Could Cost Your Service Station Thousands Read More »
Most independent service station owners wait too long to prepare for sale. By the time they speak to a broker,
How to Prepare Your Service Station for Sale in the Next 3 Years Read More »
Dan Armes, Founder of ServoPro, recently caught up with Wayne Miller from HenCo Group, which now owns both U-Haul Australia
Stronger Support Behind U-Haul & Move Yourself Read More »
Mobil Oil Australia has been ordered to pay a $16 million penalty after the Federal Court found it misled customers
$16 Million Lesson in Fuel Marketing: Why Accuracy Matters at the Bowser Read More »
Many service stations have procedures in place, yet few operators would say they are followed consistently. The issue is rarely
Creating Clear Site Procedures That Staff Actually Follow Read More »
Unexpected equipment failure is one of the fastest ways to disrupt a service station. Whether it is a faulty dispenser,
Reducing Equipment Downtime Through Preventative Maintenance Planning Read More »
Australia’s fuel retail sector may be on the cusp of another shake up, with entrepreneur Adrian Portelli moving from online
Adrian Portelli to open Service Station in Melbourne Read More »
Managing multiple service station sites across regional Australia comes with its fair share of logistical challenges. For Petro National, the
Nick Caltabiano, General Manager at environmental consulting firm NEO Consulting, provides environmental due diligence to service stations, banks, developers, and
Tank Integrity Testing: What It Involves and Why It Matters Read More »
Most service stations rely on third party contractors to keep the site running smoothly. From fuel technicians and refrigeration repairers
Managing Third Party Contractors at Your Service Station Read More »
Cash handling remains a necessary part of operating many service stations, particularly in regional and high-traffic locations. However, it also
Reducing Risk Through Smarter Cash Handling at Service Stations Read More »
Australia’s fuel retail sector is under sharper regulatory scrutiny, with the competition watchdog stepping in to closely examine a proposed
ACCC Puts Major Fuel Merger Under the Microscope Read More »
A recent incident near Stuart Wells has highlighted the very real risks service station operators and staff can face when
Serious Reminder for Service Stations Following Drive Off Incident Read More »
Unannounced inspections are a reality for service station operators. Whether they relate to safety, environmental standards, trading practices, or workplace
Staying Ready for Unannounced Inspections at Your Service Station Read More »
