When operators invest in automatic tank gauging (ATG) equipment, most assume the hard part is over once the system is
The Partner Behind the Product: How Joyquip Is Getting More Out of ATG Systems Read More »
Most service station operators know that regular maintenance is important, but the gap between knowing and doing is where problems
Building a Maintenance Log That Actually Gets Used Read More »
Electric vehicles now account for close to 15 per cent of new car sales in Australia, nearly double the share
Should Your Service Station Offer EV Charging? Read More »
Adrian Portelli’s Preston site has dominated the fuel news cycle this fortnight. First 99 cents a litre, then 49.99 cents,
LMCT+ isn’t selling fuel. It’s selling memberships. Read More »
A Fair Work Commission order that took effect on 21 April is reshaping how diesel cost increases move through road
Fair Work fuel cost recovery order: what it means for your site Read More »
Nick Caltabiano, General Manager at environmental consulting firm NEO Consulting, provides environmental due diligence to service stations, banks, developers, and
Understanding Your FSOP: Is Your Service Station Still Compliant? Read More »
Workers compensation is one of those areas that most service station operators know they need to have in place, but
What Every Servo Operator Should Know About Workers Compensation Read More »
In a market where most service stations sell the same fuel at similar prices, customer service is one of the
Training Your Staff to Deliver Better Customer Service Read More »
The Albanese government has added fuel manufacturing as the eighth priority area for investment from the $15 billion National Reconstruction
Domestic Fuel Manufacturing Is Finally on the Agenda Read More »
The Albanese government has formally brought BHP in to help secure diesel supplies for Australia. Rio Tinto is also providing
Big Business Gets Heard. Independents Don’t. Read More »
From today, 21 April 2026, the Fair Work Commission’s new Road Transport Contractual Chain Order is in effect. It is
Fair Work Orders Fuel Cost Recovery Across the Transport Chain Read More »
From Saturday 25 April 2026, fuel retailers in the Northern Territory will be required to lock in their prices for
NT Locks Fuel Prices: What Operators Need to Know Read More »
If you’ve ever had Beacon installed at your site, gone through a hardware replacement, or had a new feature set
Nearly Two Decades at Beacon: Meet Kesavan Read More »
Fuel is by far the largest inventory investment most service stations make, and even a small discrepancy on a delivery
How to Handle a Fuel Delivery Discrepancy Read More »
Every service station generates a significant amount of data through its point of sale system, yet many operators only use
How to Use Your POS Data to Make Smarter Purchasing Decisions Read More »
Donald Trump’s announcement of a two-week ceasefire with Iran sent global oil markets into their biggest single-day fall since the
Ceasefire Sends Oil Tumbling. What It Means for Your Pump Price. Read More »
For independent service station operators, small details add up fast. A mislabelled shelf price creates a customer dispute. A promotion
The Paper Price Tag Is Getting an Upgrade Read More »
In the middle of a national fuel crisis that has exposed just how dependent Australia is on imported refined product,
Australia’s First New Oilfield in 50 Years Starts Flowing Read More »
Hiring the right person for your service station is one of the most important decisions an operator makes, but the
Building a Simple but Effective Probation Review Process Read More »
For most service stations, the majority of customers come from within a few kilometres of the site. That makes local
How to Manage Your Google Business Profile to Attract Local Customers Read More »
Five weeks in, and the government has made its biggest move yet. The fuel excise has been halved, new legislation
Week Five: Big Moves from Canberra. Will They Reach Your Forecourt? Read More »
If the past 12 months have shown us anything, it’s that running a service station is never straightforward. Between fuel
Back to Basics: Why 2026 Is About Reliability, Not Reinvention Read More »
The Reserve Bank today released its Conclusions Paper on the Review of Merchant Card Payment Costs and Surcharging, the most
RBA Bans Card Surcharging: What It Means for Your Servo Read More »
Prime Minister Anthony Albanese has announced that the federal fuel excise will be halved for three months, effective immediately. The
Government Halves Fuel Excise for Three Months Read More »
We are now four weeks into this crisis. More than 600 service stations across the country have run out of
Week Four: The Fuel Is Here. The System Is Failing. Read More »
No operator wants to think that their own staff might be stealing from the business, but employee theft is a
Protecting Your Service Station from Employee Theft Read More »
The back of house area at a service station rarely gets the same attention as the shop floor or the
Running a Cleaner, More Efficient Back of House Operation Read More »
British American Tobacco’s Global Chief Corporate Officer Kingsley Wheaton has publicly stated that the company may have no choice but
British American Tobacco Threatens to Quit Australia Read More »
The fuel crisis has reached the highest levels of government. Over the past week, a series of emergency meetings at
Government Moves on Fuel Crisis: What It Means for Independents Read More »
For Sash Erramshetty, running a network of service stations has always been about adapting. With 25 years in the industry
No Easy Target: The BOSS Group’s Approach with VDMS Read More »
