Diesel Supply Tightens as Spot Buyers Feel the Squeeze
The question in Australian fuel retail is shifting from what diesel costs to whether uncontracted buyers can get it at
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Tobacco Enforcement Now Runs on State Lines, and Insurers Are Pricing It
Australia’s illicit tobacco crackdown has become three different crackdowns. NSW Health shut four Bega Valley newsagencies and tobacconists between 22
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Coalition Ties a Fuel Excise Cut to the Oil Price, Paid for by Tobacco
The Coalition has proposed an automatic halving of fuel excise whenever Brent crude averages above US$100 a barrel for two
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Armed Hold-Up: The 90 Seconds Your Staff Need to Have Rehearsed
Most armed robberies at a service station are over in under two minutes. What happens in that time is decided
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The Three Staff Policies to Put in Place Before You Need Them
Nobody reads a workplace policy on a good day. Policies earn their keep on the bad days: the pay run
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Costco Confirmed for Brisbane Airport, 34-Bowser Fuel Station Included
Brisbane Airport has secured the city’s first Costco warehouse, and the announcement matters to fuel retailers for one number buried
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Viva Energy Joins the Refining Windfall with Record Half-Year Result
A day after Ampol’s record half, Viva Energy posted one of its own: statutory net profit of $452 million for
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Ampol Posts Record Half-Year Profit as Refining Margins Surge
Ampol has reported the strongest half-year result in its history, swinging to a statutory net profit of $1.36 billion for
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The Five-Minute Walk-Through That Catches What Familiarity Hides
The most dangerous thing on a service station site is familiarity. Walk past the same compressor room, the same LPG
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$92 Million Seized as Tobacco Enforcement Moves Offshore
Australian and Chinese authorities have broken an international syndicate smuggling illegal tobacco into Australia, with more than 60 arrests in
$92 Million Seized as Tobacco Enforcement Moves Offshore Read More »
Fifty Years on One Forecourt: How Dover Fueling Solutions Helped Kingston Garage Grow Fuel Volumes
Ross Hallett started working at Kingston Garage in Heatherton when he was 12 years old. Now 62, he owns both
One Nation Moves to Cut Tobacco Excise by 75 Percent
One Nation has escalated its tobacco tax position, proposing a 75 percent cut to the excise and a pause on
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Fuel by Ship, Food by Legend: How Lisa Roach Runs One of Australia’s Most Remote Servos with Beacon
Nhulunbuy sits on the Gove Peninsula in East Arnhem Land, about as remote as fuel retailing gets in Australia. Petrol
One Cost a Month: The Review Calendar That Pays for Itself
Ask a service station operator their fuel margin and they’ll answer to the decimal point. Ask when they last market-tested
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One Servo, One ACCC Review: The New Merger Rules Reach the Forecourt
The ACCC is formally reviewing BP Australia’s purchase of a single service station, the bp Gateway site at Port Macquarie,
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Sacked Over a Roller Door: Fair Work Orders Reinstatement
The Fair Work Commission has ordered Endeavour Group to reinstate a 67-year-old Tasmanian retail worker dismissed over her response to
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Full Excise Returns With the ACCC Watching
Fuel excise is back at full strength. The 16 cents a litre of remaining relief expired at midnight on 2
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The Free Marketing Most Servos Ignore
When a traveller searches “petrol station near me”, Google decides which three sites appear on the map, and the listing
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Record $1.1m Fine Caps a Week of Tobacco Enforcement
Illicit tobacco enforcement escalated on three fronts inside a week: a record fine of more than $1.1 million against a
Record $1.1m Fine Caps a Week of Tobacco Enforcement Read More »
Excise Relief Ends as Oil Tops $100
Australian fuel retail is a fortnight away from two price shocks landing at once. On 2 August the remaining 16
Excise Relief Ends as Oil Tops $100 Read More »
The Eight Margin Leaks Draining Your Servo Right Now
Most operators can quote yesterday’s fuel volume to the litre. Far fewer could say whether their site margin moved up
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Getting It Right the First Time: New Shell Site’s Fuel Dispenser Choice
When the team behind a new Shell site in Dandenong went looking for dispensers, the safe advice was to go
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Tobacco Enforcement Escalates Nationally as Landlord Penalties Take Effect
Australia’s illicit tobacco crackdown has entered a new phase, with enforcement now running hard in three states and, as of
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Ampol Completes EG Australia Acquisition, Network Reaches 1,100 Sites
Ampol has completed its acquisition of EG Australia, finalising the deal on 30 June for gross consideration of $1.165 billion
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NT Deploys AI to Watch Fuel Prices
The Northern Territory has put an artificial intelligence model to work watching fuel prices, the first government in Australia to
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AI Pricing Lands US Fuel Retailers in Court
A group of California drivers has put fuel pricing software on trial, and the question behind the case does not
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Fuel Excise Relief Extended Into July, at Half the Saving
The fuel excise relief that has held since April is not ending on 1 July as planned. It is being
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Keeping Good Staff in a High-Turnover Industry
Most service station operators do not have a hiring problem. They have a keeping problem. Casual hours, night shifts and
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Working On Your Business, Not Just Behind the Counter
Ask most independent operators why they bought a service station and the answer usually comes back to freedom and a
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Viva Energy Weighs Up Service Station Sale
Viva Energy is understood to be weighing the sale of a portfolio of its petrol stations, most likely as a
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