
When to Invest in a Site Refresh and What to Prioritise
Every service station reaches a point where the wear and tear becomes hard to ignore. Faded signage, cracked
Support for Australia’s independent service station operators
Fuel market and excise news, compliance updates, HR and safety guidance, and stories from independent forecourts across Australia.

Every service station reaches a point where the wear and tear becomes hard to ignore. Faded signage, cracked

The ACCC has formally stepped into the fuel pricing conversation. On 6 March, the consumer watchdog announced it

US and Israeli strikes on Iran, and Tehran’s retaliation, have triggered the most significant disruption to global energy

If you’ve been in the independent fuel game long enough, you’ll know the Webbs name. A multi generational

Insurance is one of those costs that most service station operators pay without thinking too much about, until

Most service stations have CCTV installed, yet many operators are not getting full value from their systems. Cameras

Across Australia, scrutiny around underground fuel systems continues to increase. Environmental regulators expect service station operators to demonstrate

From 10 March 2026, new fuel pricing rules will apply to service stations across Victoria, bringing tighter reporting

Ampol is increasing its investment in unattended service stations, signalling a continued shift in how fuel sites are

Most service station owners believe their team is trained. The real question is whether that training is documented,

Most independent service station owners wait too long to prepare for sale. By the time they speak to

Dan Armes, Founder of ServoPro, recently caught up with Wayne Miller from HenCo Group, which now owns both

Mobil Oil Australia has been ordered to pay a $16 million penalty after the Federal Court found it

Many service stations have procedures in place, yet few operators would say they are followed consistently. The issue

Unexpected equipment failure is one of the fastest ways to disrupt a service station. Whether it is a

Australia’s fuel retail sector may be on the cusp of another shake up, with entrepreneur Adrian Portelli moving
Managing multiple service station sites across regional Australia comes with its fair share of logistical challenges. For Petro

Nick Caltabiano, General Manager at environmental consulting firm NEO Consulting, provides environmental due diligence to service stations, banks,

Most service stations rely on third party contractors to keep the site running smoothly. From fuel technicians and

Cash handling remains a necessary part of operating many service stations, particularly in regional and high-traffic locations. However,

Australia’s fuel retail sector is under sharper regulatory scrutiny, with the competition watchdog stepping in to closely examine

A recent incident near Stuart Wells has highlighted the very real risks service station operators and staff can

Unannounced inspections are a reality for service station operators. Whether they relate to safety, environmental standards, trading practices,

In a service station environment, every square metre of shop space needs to work hard. While pricing and