Supplier Interview
News
LMCT+ isn’t selling fuel. It’s selling memberships.
Adrian Portelli's Preston site has dominated the fuel news cycle this fortnight. First 99 cents a litre, then 49.99 cents, an Instagram video kicking the price sign, supercars in the queue, police managing traffic. The coverage has framed it as cost of living relief, disruption of the majors, a billionaire taking on the big end of town. I've spent the past week on the phone with ServoPro members in Melbourne who run sites within driving distance of Plenty Road. Their read is sharper than the media's. The price stunt is the surface. What's actually happening underneath is a membership business ...
Understanding Your FSOP: Is Your Service Station Still Compliant?
Nick Caltabiano, General Manager at environmental consulting firm NEO Consulting, provides environmental due diligence to service stations, banks, developers, and other land buyers across Greater Sydney and New South Wales. Nick shares his advice on why a firm understanding of the environmental health of your service station site is essential when it comes to protecting your business, meeting legal obligations, and avoiding costly surprises. Many service station owners assume their Fuel System Operation Plan, known as an FSOP, was completed once and can simply sit on file forever. In reality, many FSOPs become outdated over time and no longer reflect ...
LMCT+ isn’t selling fuel. It’s selling memberships.
Adrian Portelli's Preston site has dominated the fuel news cycle this fortnight. First 99 cents a litre, then 49.99 cents, an Instagram video kicking the price sign, supercars in the queue, police managing traffic. The coverage has framed it as cost of living relief, disruption of the majors, a billionaire ...
Understanding Your FSOP: Is Your Service Station Still Compliant?
Nick Caltabiano, General Manager at environmental consulting firm NEO Consulting, provides environmental due diligence to service stations, banks, developers, and other land buyers across Greater Sydney and New South Wales. Nick shares his advice on why a firm understanding of the environmental health of your service station site is essential ...
What Every Servo Operator Should Know About Workers Compensation
Workers compensation is one of those areas that most service station operators know they need to have in place, but few fully understand until something goes wrong. A workplace injury at a service station, whether it is a slip on the forecourt, a manual handling strain in the storeroom, or ...
Training Your Staff to Deliver Better Customer Service
In a market where most service stations sell the same fuel at similar prices, customer service is one of the few things that genuinely differentiates one site from another. A friendly greeting, a clean store and a staff member who goes out of their way to help can be the ...
Domestic Fuel Manufacturing Is Finally on the Agenda
The Albanese government has added fuel manufacturing as the eighth priority area for investment from the $15 billion National Reconstruction Fund. It is a small change to the fund’s mandate on paper, but a significant one in substance. For the first time, taxpayer money earmarked for building Australia’s industrial base ...
Big Business Gets Heard. Independents Don’t.
The Albanese government has formally brought BHP in to help secure diesel supplies for Australia. Rio Tinto is also providing market information. Fortescue has gone its own way entirely, starting talks with China about swapping diesel for iron ore. The reasoning is straightforward. These miners are among the largest diesel ...













