Proactive Safety Practices for Your Service Station
At a busy service station, it’s easy to get caught up in daily operations and forget about safety–until something goes […]
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Rethinking Shift Handover: Why It Matters More Than You Think
In the fast-paced world of fuel retail, a smooth shift handover is often overlooked — yet it’s one of the
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Seisia Left Without Supermarket and Service Station
Australia’s northernmost mainland community, Seisia, has been without its only supermarket and service station for nearly two months, leaving its
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7-Eleven Edges Closer to Mega-Merger with Circle K Owner
A major step forward has been taken in the potential merger between two of the world’s largest convenience store chains,
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Crude oil drops to four-year low
Australians are beginning to feel a touch of financial relief as fuel prices ease after a prolonged period of record
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BP Armidale Reopens with Bold New Look
BP Armidale has officially reopened following a million-dollar transformation, becoming only the second BP site in Australia to showcase the
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Building a Strong Onboarding Process for New Service Station Staff
First impressions matter, especially when it comes to welcoming new staff into your service station team. A clear, consistent onboarding
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Spotting and Responding to Suspicious Behaviour at Your Service Station
Service stations are high-traffic environments, often open long hours and serving a broad customer base. Unfortunately, this can make them
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Authorities Ramp Up Crackdown on Illegal Tobacco Trade in South Australia
Authorities in South Australia have increased their crackdown on the illicit tobacco trade, carrying out nearly 400 raids across the
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Victoria’s New Tobacco Scheme Slammed Over Enforcement Gaps
Victoria’s soon-to-be-launched tobacco licensing scheme is facing heavy criticism from retailers and industry bodies, who argue it is flawed, costly,
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Police Investigate Stabbing and Robbery in Adelaide’s West
South Australian Police are investigating two separate incidents that unfolded in Adelaide’s western suburbs on Tuesday night—one involving a stabbing,
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Reducing Workplace Stress at Your Service Station
Running a busy service station can be stressful not only for owners and managers but for frontline staff as well.
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The Importance of First Impressions at Your Service Station
First impressions matter — and in the competitive world of service stations, they can make the difference between a once-off
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Chalmers Calls Out Dutton’s Fuel Excise “Con Job”
Treasurer Jim Chalmers has dismissed Opposition Leader Peter Dutton’s promise to slash the fuel excise as a misleading cost-of-living gimmick,
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Tackling Theft and Stock Loss at Your Service Station
While service stations focus heavily on fuel sales and customer service, one area that often gets overlooked is the silent
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Why Your Forecourt Layout Matters More Than You Think
When customers pull into your service station, their very first impression is formed by your forecourt. But have you stopped
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OTR Takes Legal Action Against X Convenience for Copying Branding
Fuel and convenience giant OTR has taken legal action against rival operator X Convenience, accusing them of copying its branding
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Economists Criticise Dutton’s Fuel Excise Plan as Short-Sighted
Peter Dutton’s pledge to halve the fuel excise has faced significant backlash from economists, who warn that the policy is
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Emergency Crews Rush to North Albury Petrol Station After Workplace Incident
Emergency services were swiftly dispatched to Pearl Energy on David Street in North Albury on Wednesday afternoon following a serious
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Australia’s New Tobacco Regulations: Stricter Warnings & Menthol Ban
New Australian regulations now require tobacco companies to print health warnings on every cigarette sold, alongside refreshed packaging warnings and
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Making the Most of Mystery Shoppers at Your Service Station
When was the last time you saw your business through your customers’ eyes? Mystery shoppers offer an objective and practical
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Boosting Team Morale During Quiet Trading Periods
Not every season brings a rush of customers through your service station doors. Whether it’s post-holiday slowdowns or unexpected downturns,
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Motorists to See Fuel Prices Drop Under Coalition Plan
Motorists could see significant savings at the pump if the Coalition wins the upcoming election, as Opposition Leader Peter Dutton
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Shocking CCTV Footage Captures Bold Ram-Raid on Sunshine Coast
Shocking CCTV footage has captured the moment a service station on the Sunshine Coast was violently ram-raided in the early
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Ampol Faces $35M Cost After Cyclone Disrupts Refinery
The Situation: Australian fuel giant Ampol is set to incur approximately $35 million in costs after Cyclone Alfred disrupted operations
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Handling Unauthorised Absences: A Fair and Firm Approach
Unauthorised absences can disrupt rosters, lower team morale, and impact customer service—especially at service stations where every shift counts. While
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Managing Waste: Why Clean Sites Drive More Customers
A clean, well-maintained service station isn’t just about appearances—it’s a key factor in attracting and retaining customers. In a competitive
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Campbell Petroleum: A Case Study in Navigating Industry Challenges with Beacon POS
Running an independent service station business in today’s competitive landscape is no small task. For Amanda Campbell, Retail Development Manager
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US EV Charging Firm Expands to Future-Proof Australian Service Stations
A major US electric vehicle (EV) charging technology company has entered the Australian market, aiming to transform traditional service stations
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Police Seize $1.5 Million in Illicit Tobacco Bust
A major police operation in the Murraylands has led to the seizure of black-market tobacco valued at $1.5 million. Last
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