Week Four: The Fuel Is Here. The System Is Failing.
We are now four weeks into this crisis. More than 600 service stations across the country have run out of […]
Week Four: The Fuel Is Here. The System Is Failing. Read More »
News
Protecting Your Service Station from Employee Theft
No operator wants to think that their own staff might be stealing from the business, but employee theft is a
Protecting Your Service Station from Employee Theft Read More »
Running a Cleaner, More Efficient Back of House Operation
The back of house area at a service station rarely gets the same attention as the shop floor or the
Running a Cleaner, More Efficient Back of House Operation Read More »
British American Tobacco Threatens to Quit Australia
British American Tobacco’s Global Chief Corporate Officer Kingsley Wheaton has publicly stated that the company may have no choice but
British American Tobacco Threatens to Quit Australia Read More »
Government Moves on Fuel Crisis: What It Means for Independents
The fuel crisis has reached the highest levels of government. Over the past week, a series of emergency meetings at
Government Moves on Fuel Crisis: What It Means for Independents Read More »
No Easy Target: The BOSS Group’s Approach with VDMS
For Sash Erramshetty, running a network of service stations has always been about adapting. With 25 years in the industry
No Easy Target: The BOSS Group’s Approach with VDMS Read More »
How to Handle Customer Panic Buying and Forecourt Chaos at Your Service Station
The current fuel supply disruption has triggered a wave of panic buying across Australia, with some regional service stations reporting
How to Handle Customer Panic Buying and Forecourt Chaos at Your Service Station Read More »
Communicating Fuel Price Increases to Customers Without Losing Trust
Fuel prices across Australia have risen sharply in recent weeks, driven by the ongoing conflict in the Middle East and
Communicating Fuel Price Increases to Customers Without Losing Trust Read More »
Fuel Crisis: The View from Behind the Counter
Over the past two weeks, we’ve been in constant contact with members across the country. We’ve monitored hundreds of social
Fuel Crisis: The View from Behind the Counter Read More »
How to Evaluate Whether a New Product Line Is Worth Stocking
Adding new products to your shop can be a good way to grow revenue, but not every new line is
How to Evaluate Whether a New Product Line Is Worth Stocking Read More »
When to Invest in a Site Refresh and What to Prioritise
Every service station reaches a point where the wear and tear becomes hard to ignore. Faded signage, cracked forecourt surfaces,
When to Invest in a Site Refresh and What to Prioritise Read More »
ACCC Puts Fuel Retailers on Notice: What Independent Operators Need to Know
The ACCC has formally stepped into the fuel pricing conversation. On 6 March, the consumer watchdog announced it is actively
ACCC Puts Fuel Retailers on Notice: What Independent Operators Need to Know Read More »
Middle East Conflict: What It Means for Fuel Retailers in Australia
US and Israeli strikes on Iran, and Tehran’s retaliation, have triggered the most significant disruption to global energy markets in
Middle East Conflict: What It Means for Fuel Retailers in Australia Read More »
SIRA Compliance in 2026: Are You Actually Covered?
Across Australia, scrutiny around underground fuel systems continues to increase. Environmental regulators expect service station operators to demonstrate that their
SIRA Compliance in 2026: Are You Actually Covered? Read More »
Victoria Introduces Daily Fuel Price Caps and Stricter Reporting for Service Stations
From 10 March 2026, new fuel pricing rules will apply to service stations across Victoria, bringing tighter reporting requirements and
Victoria Introduces Daily Fuel Price Caps and Stricter Reporting for Service Stations Read More »
Ampol Accelerates Rollout of Unstaffed Service Stations
Ampol is increasing its investment in unattended service stations, signalling a continued shift in how fuel sites are operated across
Ampol Accelerates Rollout of Unstaffed Service Stations Read More »
$16 Million Lesson in Fuel Marketing: Why Accuracy Matters at the Bowser
Mobil Oil Australia has been ordered to pay a $16 million penalty after the Federal Court found it misled customers
$16 Million Lesson in Fuel Marketing: Why Accuracy Matters at the Bowser Read More »
Adrian Portelli to open Service Station in Melbourne
Australia’s fuel retail sector may be on the cusp of another shake up, with entrepreneur Adrian Portelli moving from online
Adrian Portelli to open Service Station in Melbourne Read More »
ACCC Puts Major Fuel Merger Under the Microscope
Australia’s fuel retail sector is under sharper regulatory scrutiny, with the competition watchdog stepping in to closely examine a proposed
ACCC Puts Major Fuel Merger Under the Microscope Read More »
Serious Reminder for Service Stations Following Drive Off Incident
A recent incident near Stuart Wells has highlighted the very real risks service station operators and staff can face when
Serious Reminder for Service Stations Following Drive Off Incident Read More »
Global Oil Tensions and What They Really Mean for Aussie Service Stations
Recent global events involving the United States and Venezuela have sparked headlines about oil supply, petrol prices, and potential risks
Global Oil Tensions and What They Really Mean for Aussie Service Stations Read More »
The Forecourt Frustrations Driving Customers Away
A recent survey of more than 2,000 motorists by the RAA has highlighted some clear and consistent frustrations drivers experience
The Forecourt Frustrations Driving Customers Away Read More »
New Cash Payment Rules Set to Affect Service Stations From January
From the start of next year, many service stations across Australia will be required to continue accepting cash payments under
New Cash Payment Rules Set to Affect Service Stations From January Read More »
Freedom Fuels Updates Brisbane Supply Model to Strengthen East Coast Network
Freedom Fuels has announced a change to how it supplies fuel in Brisbane as part of a wider plan to
Freedom Fuels Updates Brisbane Supply Model to Strengthen East Coast Network Read More »
Is Your POS Ready for the Holiday Rush?
The lead-up to Christmas and New Year is one of the busiest times of year for most service station operators.
Is Your POS Ready for the Holiday Rush? Read More »
Record Sale as Australia’s First Sinopec Service Station Fetches $6.415 Million
Australia’s fuel retail sector has reached an interesting new chapter, with the first local service station leased to global energy
Record Sale as Australia’s First Sinopec Service Station Fetches $6.415 Million Read More »
Australia’s Fuel Supply Under Pressure as Local Refining Declines
Australia continues to rely heavily on imported fuel, raising concerns about how the country would cope if global supply routes
Australia’s Fuel Supply Under Pressure as Local Refining Declines Read More »
7-Eleven Tests Fully Staff-Free Convenience Store in Melbourne
A very different kind of convenience store has appeared in Melbourne, with 7-Eleven trialling a location that operates entirely without
7-Eleven Tests Fully Staff-Free Convenience Store in Melbourne Read More »
Call for Major Senate Inquiry as Illegal Tobacco Market Continues to Surge
The federal opposition is pushing for a wide ranging Senate inquiry into Australia’s rapidly expanding illegal tobacco market. Concerns are
Call for Major Senate Inquiry as Illegal Tobacco Market Continues to Surge Read More »
Smart Systems, Smarter Service: Purtill Group’s Ongoing Evolution with Beacon POS
For Matt Harber, IT Manager at the Purtill Group, choosing the right technology isn’t just about functionality; it’s about long-term
Smart Systems, Smarter Service: Purtill Group’s Ongoing Evolution with Beacon POS Read More »