Support for Australia’s independent service station operators
Fuel market and excise news, compliance updates, HR and safety guidance, and stories from independent forecourts across Australia.
VDMS has built a strong reputation for helping retailers protect profit through technology, from secure dispensing to smart
At a service station, equipment reliability is critical. From fuel dispensers to air compressors and refrigeration units, every
Dealing with difficult customers is an inevitable part of running a service station. Whether it’s someone upset about
A strong workplace culture is one of the most powerful tools a service station owner can have. When
Service stations are particularly vulnerable to stormwater issues due to large paved areas, fuel residues, and heavy vehicle
With the ever-increasing crime wave in Victoria impacting retailers more and more, and with no real sign of
Every service station operator knows that what’s underground matters just as much as what’s on the forecourt. In
Waste management is often overlooked in service station operations, yet it plays a vital role in maintaining safety,
Signage is one of the most powerful yet underestimated tools for running a safe and profitable service station.
Electricity is essential for the daily running of any service station, powering everything from fuel pumps to lighting
For many service stations, seasonal peaks such as school holidays, long weekends, and the Christmas period bring a
One minute you’re serving a customer, the next an inspector is standing at the counter introducing themselves. Two
With 35 sites across regional Victoria, Vantage Fuels trading as Bowser Bean understands that running a modern service
At first glance, a small fuel leak might not seem like a major concern. It may not affect
Managing invoices is one of those behind-the-scenes jobs that every service station operator deals with, but few enjoy.
Running a service station is demanding work. Long shifts, constant customer interaction, and the responsibility of handling cash
Fuel theft is an ongoing challenge for service station operators, and the financial impact can add up quickly.
Operating a successful service station network has always been about more than just selling fuel. For Ben Dunn,
For many service stations, pumps are the backbone of daily operations. When a pump is out of order,
For service stations, the smooth running of fuel deliveries is critical. Delays, miscommunication, and inefficient scheduling can lead
In the fast-paced environment of a service station, stock rotation is often overlooked in favour of more pressing
Fire extinguishers are one of those items that often go unnoticed until they’re urgently needed. In a service
For independent service station operators, juggling multiple sites while maintaining control, consistency, and efficiency can feel like an
Australia’s weather can be unpredictable and, at times, extreme. From flash floods to severe storms and scorching heat
