From 1 July 2025, all NSW service stations that sell tobacco or non-tobacco smoking products must hold a valid tobacco licence. This new licensing scheme replaces the old Retailer Identification Number (RIN) system and introduces stricter compliance, reporting, and enforcement measures.
What’s Changing?
If your business sells tobacco (including from vending machines) or any non-tobacco smoking product, you must apply for a licence through your MyServiceNSW account. A separate licence is required for each location where sales occur, including both physical stores and online platforms.
⚠️ Vaping products are only legally sold through pharmacies for therapeutic use. Retail sale by service stations or convenience stores is strictly prohibited, with significant penalties for non-compliance.
Important Deadlines
- Apply by 1 October 2025 to continue selling products while your application is assessed.
- From 2 October 2025, businesses without a valid application submitted must cease all sales or risk severe fines.
- Fees: $1,100 per licence, renewed annually.
What You’ll Need to Apply
- Proof of identity
- National police check (obtained within the last 3 months)
- Credit card for payment
- Details of each business premises
Applications typically take 20 minutes online, but police checks can take several weeks, so we recommend applying early.
Penalties for Non-Compliance
- Up to $11,000 (individual) or $220,000 (corporation) for trading without a licence
- Higher fines for repeat offences or other breaches
Need Help?
Call the Tobacco Information Line on 1800 357 412 for support.
This new scheme gives regulators stronger tools to oversee the tobacco industry and ensure retailers operate within the law. Make sure your site is compliant – apply today and avoid unnecessary penalties.
For the latest retailer news and information, check out the ServoPro website or to speak to us about how we can help your business contact us.