Cash handling remains a key part of service station operations, even with the rise of card and mobile payments. But where there is cash, there is risk. Managing it properly not only protects your business from theft but also helps staff feel more secure during their shifts.
Start by limiting the amount of cash kept in tills. Use drop safes to store excess notes during busy periods, and never allow large sums to accumulate in plain sight. Make cash drops part of your regular process and keep them discreet.
When preparing for bank deposits, vary the time and route used. Predictable routines can attract attention. If possible, have two people involved in banking and never carry the deposit bag in branded uniforms or with any identifying signage.
Security cameras should cover all cash handling areas, especially the till and safe. Regularly review footage, not only after an incident but as a preventive check. These reviews can highlight patterns, uncover risky habits, and deter internal theft.
Training is also essential. Make sure staff know what to do during a hold-up or if they spot suspicious behaviour. Keeping calm and following procedure protects both money and lives. Encourage staff to remain alert and speak up if something feels off.
Finally, count cash in a secure area away from customers, and never discuss cash amounts in front of them.
Cash handling may feel routine, but it deserves serious attention. A few consistent safety practices can significantly reduce your risk and help create a safer workplace for everyone on site.
For the latest retailer news and information, check out the ServoPro website or to speak to us about how we can help your business contact us.