Change is the only thing you should grow to expect in the fuel industry. There are all sorts of changes that we experience as service station owners, from shifting customer demands to the introduction of new technology and everything in between.
Some people view change as something to be scared of, because it has the potential to bring your service station screeching to a halt. That is a very ‘glass half empty’ outlook, and here at ServoPro, we’ve found that the ‘glass half full’ outlook serves us much better.
Change for every business is an opportunity for growth. Once you realise that change is inevitable, you can learn how to make the best of it.
Here’s how you can embrace that change:
Know that change is needed
In business, change can be brought on by factors both internal and external, and it’s up to you to recognise the need for it. Ignoring or delaying change will only harm your business in the long run.
Before you act, though, it’s important to understand what change means for you and your service station. That will help you put together a plan.
Have the desire for change
Like other things in life, if you don’t want change, you probably won’t make it happen. While times of change can make you feel unsteady, it’s necessary to get outside of your comfort zone for the benefit of your service station.
For businesses to grow, the old needs to be made new. This is how you can move forward.
Are you ready and able to change?
Does your service station have what it takes to embrace change? You can figure this out by asking yourself questions like:
- What will you sacrifice to achieve the results you want?
- Do you need a coach to guide you?
- Will you need extra resources, like more staff, equipment or suppliers?
- Will your team need updated training?
Implement that change
When you actually make the change, it should be communicated to all members of your staff on every level so everyone is on board. Communication is key, so encourage your team members to share their opinions and perspectives on the change that’s occurring.
Create the Change You Want to See
Change is about action and rising to the challenge. By embracing change, your service station will become a stronger, more profitable business.
Once you take advantage of change, you’ll be confronted with a world of doors that you opened for yourself.